Our COVID-19 Response

Freddie Mac is open for business and continuing to play our crucial role in the U.S. housing markets. We have taken numerous steps to protect our employees, customers and consumers from the impacts of the coronavirus (COVID–19). We are actively tracking the pandemic and are making decisions based on guidance from public health authorities.

Supporting Homeowners and Renters

We are extending assistance to homeowners and providing support to renters who are facing financial hardships as a result of COVID-19.

Information and resources for homeowners with Freddie Mac-owned mortgages

Information and resources for renters living in Freddie Mac-financed apartment buildings

Visit My Home by Freddie Mac® to learn more about available options to get help.

Providing Industry Guidance

We are providing liquidity and stability to our customers, business partners and other stakeholders who are vital to our business and the industry.

Single-Family Seller/Servicers

See the latest Single-Family business updates and guidance on COVID-19.

Multifamily Seller/Servicers

See the latest Multifamily business updates and guidance on COVID-19.

Latest Announcements:

October 16, 2020

Our Work During COVID has Helped Families Keep their Homes
September 22, 2020

In Times of Crisis, #HelpStartsHere
August 26, 2020

Freddie Mac Extends Single-Family Foreclosure Sales and Eviction Moratorium
August 6, 2020

Freddie Mac Multifamily Enhances Efforts to Improve Renter Awareness of Eviction and Other Protections
June 29, 2020

Freddie Mac Multifamily Announces New COVID-19 Forbearance Options and Tenant Protections

June 16, 2020

Freddie Mac Collaborates with FHFA to Publish Translated COVID-19 Resources in Six Languages on LEP site
May 26, 2020

Freddie Mac Announces Online Resources to Help Consumers
May 19, 2020

Freddie Mac Announces Temporary Purchase and Refinance Eligibility Requirements for Borrowers with Existing Mortgages
May 13, 2020

Freddie Mac Announces COVID-19 Payment Deferral
May 7, 2020

Freddie Mac Launches Digital Tool to Help Renters Determine Protections from Eviction

April 27, 2020

Freddie Mac: Lump Sum Repayment is Not Required in Forbearance
April 22, 2020

Freddie Mac is Providing Greater Liquidity to the Mortgage Market
April 20, 2020

Freddie Mac Accelerates Payments to Assist Small and Diverse Businesses
April 15, 2020

Freddie Mac Multifamily Revises COVID-19 Forbearance Program to Further Align with CARES Act
April 15, 2020

COVID-19 Script for Servicer Use with Homeowners

March 24, 2020

Relief Plan Affecting More than 4 Million Renters Across 27,000 Properties
March 24, 2020

Increased Flexibility to Buy and Sell During COVID–19
March 18, 2020

Enhanced Relief for Homeowners Impacted by COVID–19

Ensuring Business Continuity

We have business continuity plans in place to ensure we are fulfilling our mission while protecting our staff and the broader community.

Our Crisis Management Team and senior leaders are meeting regularly, closely monitoring the situation and making decisions based on guidance from the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization. These decisions have included:

Greatly expanding remote work and setting limits on those who can access our campus
Prohibiting visitors to Freddie Mac facilities
Suspending nonessential business travel for staff
Requiring staff to follow CDC recommendations

In addition, we are engaging with the Federal Housing Finance Agency and other third parties to ensure continuity of critical business activities.